What To Expect

State of the Art Loving Pet Care Facility Providing Veterinary Services Delivered with Compassion and Excellent Medical Care.

As a new client of Heart of Harlem Veterinary Clinic, you can expect our full attention to your pets’ needs. We are committed to patient advocacy and exceeding your expectations.

When you arrive for your appointment, you will be warmly greeted, and will be ushered into an examination room after checking in your pet with one of our receptionists.

In most cases, one of experienced nurses will start by asking about your pet’s medical history, current condition and the reason for your visit, gathering data for the doctor.

Then, one of our world class and compassionate veterinarians will examine your pet, ask you further questions and then may recommend diagnostic tests if needed. Once the tests have been ran, your doctor will discuss a possible diagnosis and treatment plan if warranted.

This is a great time to ask any questions; please do not hesitate to ask any and all questions, we are here to clarify anything you’d like to know. Our veterinary team wants to make sure you’re completely comfortable with the information we’re providing.

Our experienced nurse will likely come back to wrap things up and will provide you with helpful pet care information and answer wellness and care questions for you. Our front desk staff will process your payment and schedule any needed follow up appointments.

Please note: Our goal is to see all of our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible and appreciate your patience and understanding in advanced!

We are excited to meet you, your human, and animal family members!